Known anomalies from previous releases

The list identifies the known anomalies in FactoryTalk Optix from previous versions.
Use the identification information in parenthesis to track the anomaly in future releases or for reference when receiving assistance from Customer Support with a related issue.

Unable to add drawings to a Keyboard from the toolbar in FactoryTalk Optix Studio web editor [4099110]

Icons on the toolbar to add drawings such as rectangle, ellipse, line, and polyline to a Keyboard do not work in FactoryTalk Optix Studio web editor. To add a drawing to a Keyboard in
Project view
, right-click the screen and then select
New
Drawings
and select the type of drawing. The icons to draw shapes in a Keyboard work in FactoryTalk Optix Studio desktop editor.
This anomaly first identified in version 1.6.0.

Alarm messages for alarms that are defined into objects do not translate when switching locales [4126439]

When defining a custom object (Type) that includes alarm definitions, instances of that type inherit the alarms, but the alarm messages do not translate when switching locales in the session.
To ensure that translations work correctly, add alarm definitions manually before turning the object into a type.
This anomaly first identified in version 1.6.0.

PDF current page changes when the zoom level changes [4048230]

On the FactoryTalk Optix web client, changing the zoom level of a PDF will change the page displayed in the viewer.
This anomaly first identified in version 1.6.0.

Opacity display may be inconsistent [3978370]

Graphic object opacity may appear inconsistent if you define the opacity in both the stylesheet and the graphic object.
This anomaly first identified in version 1.6.0.

HMI device freezes [4158258]

The HMI device may freeze if you change the array size of imported tags in the project. Do not modify the array dimensions of imported tags in FactoryTalk Optix. The size must match the tag array dimensions defined in the controller.
This anomaly first identified in version 1.6.0.

Dynamic links become Unresolved when dragging items from a Custom library to Project View [4100971]

Data bindings are not preserved when they point to types or instances outside of their parent. Manually update the unresolved data bindings.
This anomaly first identified in version 1.6.0.

Transferring the source project to the OPC server breaks communication with OPC clients [4184669]

Downloading a project to the OPC server when
Transfer source project
is selected displays a warning message about invalid or incomplete configuration and unestablished communication with OPC clients. Manually restart the FactoryTalk Optix Application at Runtime to restart communication with the clients. If the same project is downloaded to the same server and
Transfer source project
is not selected, no warning appears and communication with clients is established.
This anomaly first identified in version 1.6.0.

Unable to connect to certain Logix Controllers over ControlNet [3385425]

When trying to connect to one of the following controller types over a ControlNet network:
  • 1769-L35CR
    CompactLogix®
  • 1768
    CompactLogix®
  • 1768
    Compact GuardLogix®
You cannot route through a 1756-ENxT(R) module to connect to the controller. You need to use one of the following EtherNet/IP modules:
  • 1756-ENBT
  • 1756-EWEB

Unable to create a project in a network folder

Attempting to create a project in a network folder displays an error indicating that
FactoryTalk Optix
cannot rename the project template.
This anomaly first identified in version 1.4.0.

Emulator unable to connect the InfluxDB server via VPN [3350681]

Use Runtime Tools to connect the InfluxDB server via VPN. You can then deploy the project to the selected device.
This anomaly first identified in version 1.4.0.

Rotated accordions may not appear as intended [1891903]

Rotated accordions are not supported.
This anomaly first identified in version 1.4.0.

Application does not automatically start after project upload when Running as a Service [3628522]

An application that terminates after uploading the project with application files to FactoryTalk Optix Studio will not automatically restart when running FactoryTalk Optix as a Service. Manually start the runtime serve or redeploy the application.
This anomaly first identified in version 1.4.0.

Cannot deploy an application when NetLogic script is open [3545605]

Application deployment will abort with error message “Unable to prepare project source archive: copy” if any NetLogic script is open. Close the script and deploy the application again.
This anomaly first identified in version 1.4.0.

An advanced SVG image with opacity defined at the group level is not shown correctly [3249226]

Opacity applied to sub-elements of an advanced SVG image is not shown as expected when running in the emulator or OptixPanel when it is defined at the group level. Apply the opacity at the element level for expected results.
This anomaly first identified in version 1.4.0.

Project retentivity does not work as expected using multiple projects with the same name [3540833]

Project retentivity does not work as expected using multiple projects with the same name in different locations. Ensure projects have unique names when using retentivity.
This anomaly first identified in version 1.4.0.

IDE display issues when switching between local and RDP sessions [2294982]

A blank screen may appear in the Desktop IDE when toggling between local and remote desktop sessions.
This anomaly first identified in version 1.4.0.

Unicode characters shown incorrectly [3863114]

Some Chinese, Japanese and Korean Unicode characters are shown incorrectly when entered into a text box or label that is connected to tags in Micro Logix 1400 or SLC-500 controllers under the Micro controller driver.
This anomaly first identified in version 1.5.0.

Incomplete MouseDoubleClick event [3867487]

The MouseDoubleClick event is not yet available for configuration, but will be available in a future release.
This anomaly first identified in version 1.5.0.

Japanese language input method on OptixPanel [3892017]

Numeric input will not accept proper input until the virtual keyboard is used to switch the input mode to Japanese. This can be accomplished by clicking on any text input field.
This anomaly first identified in version 1.5.0.

Error deploying a project when Transfer application files is selected and the application files folder is missing [3887842]

When deploying or emulating a project and selecting transfer application files, the deployment results in an error if the application folders is missing. Create the Application Files directory manually and emulate or deploy the project again.
This anomaly first identified in version 1.5.0.

Changing passthrough of boolean extended properties on elements of a boolean array or boolean addressing of a scalar [3883369]

Clearing or removing EU/ST0/ST1 on an element of boolean array or boolean addressing on a scalar removes the overriding of the EU/ST0/ST1 in the Logix project. Optix will not recognize the EU/ST0/ST1 from the parent tag until reimported via online import.
This anomaly first identified in version 1.5.0.

Passthrough of extended properties to alias tags not supported from .L5X [3877581]

When importing extended properties using an .L5X file, alias extended properties are not imported correctly and will not be retrieved at runtime.
This anomaly first identified in version 1.5.0.

Extended property passthrough does not fallback to default local language [3875978]

When using local languages with extended properties passthrough, if a translation for the selected local language in
FactoryTalk Optix
is not available, the default local language will not be retrieved from the controller.
This anomaly first identified in version 1.5.0.

Local language keyboard Alt + (key) inputs upper case letters for all non-special character keys [3868188]

When using local language keyboard inside
FactoryTalk Optix
Studio,
returns special characters where they exist, and returns capitalized characters for all other keys.
This anomaly first identified in version 1.5.0.

MQTT Broker does not work if the project name includes special characters [3854413]

If the
FactoryTalk Optix
project name contains local language special characters, the MQTT Broker does not start. When using the embedded MQTT Broker, do not use special characters in the project name.
This anomaly first identified in version 1.5.0.

Logix extended properties passthrough bit level descriptions do not import or display properly [3843855]

Logix extended properties passthrough bit level descriptions do not import online and do not update properly. To avoid this, assign bit level descriptions on instances.
This anomaly first identified in version 1.5.0.

Logix extended properties - Engineering Units do not indicate failure when writing [3334127]

Logix extended properties are not writeable. Changes to engineering units do not indicate a write failure.
This anomaly first identified in version 1.5.0.
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