I always find it a shame that when times are tight a company’s training budget is often the first to suffer. Training should never be seen as just a cost. When planned and delivered correctly to the right people, it can be one of the most important investments you make.
We look at training as a way to develop competency and drive greater efficiencies. We promote training internally and externally as an investment.
Put simply: more competent workers have more confidence in their roles. As a result, they are prepared to deliver more value, including offering better insights to improve processes or develop more efficient ways of doing their jobs.
But taking that first step can often be the biggest hurdle. After all, it costs money to temporarily shift people away from their jobs and pay for travel. But the feedback we see from our customers and partners after a training experience often shows us they found the experience valuable. One customer recently explained to us that had they known how good the training would be, they would have sent more people. That’s more people out of the plant and office and more travel costs. But still they felt it was worth it.
Driving competency also plays a critical role in retaining talent. If employees know their company is investing in their professional development, they are likely to be more loyal to the organization. These days, with a more mobile workforce and the idea of jobs for life becoming a thing of the past, employee retention is vital to maintain your capabilities and competitiveness.