Right to Repair

Submit a request to access repair information and technical documentation for eligible Rockwell Automation products—supporting maintenance, servicing, and operational continuity.

Product Support

Rockwell Automation is committed to supporting your ability to maintain and service your equipment. Through our Right to Repair request process, you can submit a request for access to relevant technical documentation, including service instructions, diagnostic information, and repair resources for applicable products. Complete the form below to begin your request, and our team will review and respond based on eligibility and compliance requirements.

Request repair documentation

All fields with * are required for processing your request.

Business Email Address*

Company Name*

First Name*

Last Name*

Catalog Number*

Serial Number

Request Details

Documentation of liability insurance is required for anyone who is requesting documentation for product repairs.

Please upload documentation of liability insurance.*

Upload

1 file selected

Accepted file types: zip, pdf; Maximum size: 5 MB.

Right to Repair Terms and Conditions

Rockwell Automation is making, parts, and service documentation available at your request in compliance with applicable right to repair laws and regulations. By signing below, you are agreeing to the following terms and conditions of your purchase of Rockwell Automation genuine repair parts for repair of a Rockwell Automation product. As used below, “Self Service Repair Parts” means genuine Rockwell Automation parts (components of Rockwell Automation products) purchased from Rockwell Automation for installation in a Rockwell Automation product as part of a Self Service Repair. Self Service Repair Parts may be new or previously used genuine Rockwell Automation parts that have been tested and passed Rockwell Automation functional requirements. “Self Service Repair Tools” means equipment and related materials purchased for the purpose of performing repairs.

I have read and agree to the Rockwell Automation Right to Repair Terms and Conditions**