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Asia & Oceania Region

If this is not your country, please select your country to get the right support.

Online Support  Phone/OnSite Support  Live Chat  E-mail Support 

New!

Rockwell Automation is piloting Live Chat as an alternative for customers with TechConnect Support to obtain live technical assistance — without picking up the phone!

Chat now for support on Rockwell Automation products in selected languages:

  • English — Hardware
  • English — Software
  • English — Drives/Motion
  • English — ICM/Entek
  • Chinese — Hardware
  • Chinese — Software
  • Chinese — Drives/Motion
  • Chinese — ICM/Entek
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Tamil
  • Thai
  • Vietnamese

Availability

The Live Chat pilot program is available to customers for the Rockwell Automation products and languages listed above, 8:00am to 8:00pm AEST Monday-Friday. A Knowledgebase account is required to log in.

TechConnect Support may be required to use some online features and/or obtain phone support.

Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.