Machine Builder (OEM) Solutions

Machine Builder (OEM) Solutions

Cooperative Business Partnerships

You are required to define value beyond cost by building your machines with different levels of automation and complexity, as well as different support, cost and compliance requirements. To succeed in this challenging business environment, you need an automation supplier who can offer you a full range of solutions on a scalable basis, as well as a supplier who delivers the right balance of products, expertise and global aftermarket support.

• Industry Focused OEM Team

  Your reputation rests on building machines that meet your customer’s demands. You are also working to differentiate your machines in a competitive global environment. Our technical consultants, engineers and project managers from the OEM team can help you solve the key issues you face and bring together the needs of the OEM and end user. Our team of experts can offer you solutions in areas of packaging, converting, print, material handling, assembly, energy, processing equipment and many others. These solutions cross a wide range of industries including food and beverage, life sciences, household and personal care, automotive, print, oil and gas, water wastewater, chemicals, and textiles.

• Regional OEM Competency Centers

  As a designer and manufacturer of high technology machines, you know that change can be difficult and costly, but you also want to maintain a competitive advantage. Rockwell Automation Competency Centers combine unparalleled engineering know-how with state-of-the-art testing equipment to help you achieve new and innovative solutions which are also reliable and field-ready. Take advantage of our Competency Centers to help reduce development budget and time to market, receive specialized support, discuss new design ideas and identify application issues.

• Rockwell Automation PartnerNetwork™ Program

  Rockwell Automation has a long history of partnering and believes in working with best of breeds in well managed relationships to help fulfill your needs. The PartnerNetwork provides you with first class specialists to help solve your business challenges. Members help provide solutions in categories of business enterprise-level, sales and solutions, and products and technologies.

• Machine Builder Program

  In an increasingly competitive global marketplace, sustaining business growth and driving customer loyalty are key success factors. To help achieve long term growth, Rockwell Automation offers a premier machine builder program which can help you to increase market awareness, market expansion and technical and functional excellence. The Machine Builder Program gives you increased co-marketing opportunities, better market planning with our sales force and improved customer engagement with co-managed objectives.

• Encompass™ Third-Party Product Partners

  To be the best in your industry, you need to align yourself with companies that are the best in their industries. Through Encompass, our third-party product referencing program, you can quickly locate the products that best solve your application challenges. The search tool provides options to sort and filter products from best-in-industry suppliers in your region that can provide connectivity to the Rockwell Automation architecture, or are used in conjunction with our products.

• Global Services and Support

  With more than 450 sales and support locations in 80 different countries, the supply and support network of Rockwell Automation is unparalleled in scope. Whether OEMs are looking to sell a machine locally or globally, Rockwell Automation can provide its customers with services to keep their business going strong.

  KEY OEM SERVICES:

  • Find contact information for parts, technical support or engineering dispatch 24x7 nearly anywhere in the world.
  • Remote managed services – Utilize the Rockwell Automation infrastructure to connect to your machines globally, and monitor, report, diagnose and resolve problems remotely. Remotely back up programs for disaster recovery or update for version management. Utilize our remote support engineers to answer the phone on your behalf 24x7 in over 20 languages.
  • Field service options for startup support, warranty, emergency, preventive maintenance, panel design and fabrication, remote monitoring, training, audits and assessment services.