Repair Services
Remanufacturing Services
Remanufacturing and Exchange Services Selection Guide
Which Remanufacturing and Exchange Service will best meet your needs? Refer to the selection guide below to help you determine the right choice.
| Economy Services+ | Standard Services | Priority Services | |
|---|---|---|---|
| Seven Step Remanufacturing Process | X | X | X |
| Pre-Paid Return Shipping Label Included* | X | X | |
| Emergency 24x7x365 Service | X | ||
| Return Shipping Time | 2-3 weeks | 3-5 days (most units are received in 72 hours) |
10:30a.m. next day |
| Repair Warranty Period (entire unit) | 12 months | 18 months | 24 months |
| Inventory Carrying Costs Reduction | $ savings | $$$ savings | $$$$$ savings |
* Failed unit must be returned within 15 days of replacement unit receipt.
+Expedited Economy is an option that, for a 10% surcharge, provides faster turnaround on remanufacturing of Rockwell Automation equipment. The warranty period is extended to 18 months for Expedited Economy.