Remote Support Services
TeamSupport Services
Leaner staffs and reduced budgets can make it a challenge to implement and modify the automated processes you need to remain competitive and meet market demand. Rockwell Automation TeamSupport™ Services, our premium Remote Support Service, will help you meet the challenge.
Unlike traditional reactive phone support services, TeamSupport is truly an extension of your operation, engineering and maintenance resources. Using a high-speed broadband connection to your system and designated remote support engineers knowledgeable in your application, TeamSupport provides the fastest, most comprehensive technical assistance to maximize your profitability.
- TeamSupport Services (standard) — A team of senior engineers supporting your key applications (or entire facility) will significantly improve your ability to identify automation-related problems and implement corrective action.
- TeamSupport 360 Services — Eliminate unplanned downtime and identify productivity improvements with proactive, 24x7x365 monitoring of your process by our automation experts.