OnSite Support Services
Preventive Maintenance Services
Lost productivity caused by poor performance or unplanned failure of your automation assets can significantly reduce your revenue and profitability. A Rockwell Automation Preventive Maintenance Services Agreement allows you to leverage our global network of technical resources to help you design and implement the most efficient preventive maintenance program for optimizing the performance of your assets including drives, programmable logic controllers and motion systems.
What makes our Preventive Maintenance Service Agreement different?
Total protection and peace of mind with the full support of Rockwell Automation to stand behind your preventive maintenance program:- Full-service warranty that ensures we'll repair or replace the parts in the unlikely event of a failure
- 24/7 remote troubleshooting available to get you back on line faster
- Rockwell Automation fully-warranted new or remanufactured replacement parts which ensures compatibility
- Complete documentation of all activities performed during scheduled visits
- Remediation of equipment problems
Preventive Maintenance Activities
Power Off Checks
- Remove/open drive covers; inspect for component damage and discoloration
- Examine environment in which drive is installed
- Inspect controller module for contamination/debris; clean/vacuum
- Verify cooling fans are free of contamination and rotate freely
- Examine all AC and DC power terminations; ensure connections are tight
- Examine all I/O wiring terminations; ensure connections are tight
- Verify controller wiring remains in accordance with standard practices
- Verify jumpers remain properly installed; remove unnecessary jumpers
- Perform controller grounding and bonding checks and record
- Check the drive's installed fuses for proper rating; verify tightness within fuse clip
- Review wiring versus prints
- Record Logix Program Task Scan Times and compare to previously recorded information
- Record local Chassis I/O modules and their corresponding firmware revision level
- Record motor and encoder cable part numbers and series. Visually inspect and record cable condition.
- Record nameplate information for shunts used on each axis.
- Record nameplate information for all auxiliary encoders used on the system.
- Record Motion Module configuration data.
- Visually inspect and record condition of all motion modules.
Power On — Standby Checks
- Measure and record controller voltages
- Scope AC line phase-to-phase — waveform
- Verify operations of safety and E-Stop circuit
- Inspect system and module status
- Record fault queue information
- Upload and save drive parameters to a file — Verify backup file revision dates and equate to operating data
- Compare uploaded drive parameters with previously-saved parameter files
- Perform Drive I/O checks as required.
- Perform Analog Motion Module I/O checks as required.
Power On — Run Checks
- Scope encoder and tach signal — waveform if installed
Consultation and Remediation
- Review Maintenance & Operator Logs
- Review onsite spare parts availability
- Review installed equipment revisions and compare against any known PSAs
- Perform maintenance & record