OnSite Support Services
Preventive Maintenance Services
Lost productivity caused by poor performance or unplanned failure of your automation assets can significantly reduce your revenue and profitability. A Rockwell Automation Preventive Maintenance Services Agreement allows you to leverage our global network of technical resources to help you design and implement the most efficient preventive maintenance program for optimizing the performance of your assets including drives, programmable logic controllers and motion systems.
What makes our Preventive Maintenance Service Agreement different?
Total protection and peace of mind with the full support of Rockwell Automation to stand behind your preventive maintenance program:- Full-service warranty that ensures we'll repair or replace the parts in the unlikely event of a failure
- 24/7 remote troubleshooting available to get you back on line faster
- Rockwell Automation fully-warranted new or remanufactured replacement parts which ensures compatibility
- Complete documentation of all activities performed during scheduled visits
- Remediation of equipment problems
Preventive Maintenance Activities
Baseline System Comparison
- Check/Measure incoming AC line power from control transformer
- Measure and record PLC power supply voltage
- Check the ripple frequency (peak to peak) of the DC power supplies
- Chassis Configuration — complete Chassis Configuration form
- Review Task Status
- Communication Module Checks — complete Comm Module form
- Physical inspection of the network cabling at the chassis
- Document I/O Modules
- Document devices on each network
Periodic Backups
- Check firmware revision
- Backup each CLX Processor with RSLogix software
- Evaluate the current application program against the back-ups and archive as necessary
- Copy any additional customer files to a removable media
- Review customer approved periodic backup procedure
Environmental Analysis
- Measure control cabinet temperatures
- Inspect PC and cabinet filters
- Document condition of control cabinets
Battery Replacement
- Inspect battery status — date and install new batteries in 1756-LXX or 1785-5 if required
Visual Inspections
- Inspect all connections and terminations
- I/O Termination — check each terminal for tightness
- Review cable routing with customer
- Validate that wiring and connections is in accordance with Rockwell Automation specifications
- Verify analog wiring is correct
- Inspect system and module status (indicating LEDs, faults, etc)
Consultation and Remediation
- Review installed equipment revisions and compare against any known PSAs
- Review for program optimization
- Review maintenance logs
- Review onsite spare parts availability
- Perform maintenance & record