OnSite Support Services
Callout Services
Day or night, Rockwell Automation field support engineers across the globe are available for dispatch on an as needed basis to help troubleshoot and resolve unplanned downtime events, problems affecting critical operations and other automation-related issues. Callout Services are billed on a time and material basis.
Benefits and Features
- 24x7x365 emergency breakdown support
- Assistance for startup, special projects, and peak workloads
- Production problem resolution
- Technical support during maintenance activity
- Factory-certified engineers with skills matched to your application or problem