Online & Phone Support
ESAFE Support
With ESAFE Support, you can choose from four service levels to obtain condition monitoring technical assistance and updates for many current and legacy (formerly Entek) products that will ensure you successfully reach your equipment reliability goals.
Whether you need help installing, configuring and maintaining equipment and software, diagnosing and fixing operating problems, or performing basic programming tasks, ESAFE delivers the tools and answers you need.
Benefits include:
- Simplify technical support management: one site agreement, coverage based on product families (not individual products), easily change coverage during agreement term.
- Reduce downtime, improve productivity, and reduce time to market by obtaining the technical information you need when you need it.
Software
Emonitor (Factory, Workstation, Enterprise) and Odyssey (Basic, Classic, Deluxe)Hardware
Enpac, Datapac, Dataline, Enwatch, Fast Track, IRD, C6000 series, 200/300/800/1200/5800 Model Series, 6600 Monitors, Smart Meter, PL302, Lasetach, VIMP, IMP, DCA, DVA, FCA