Help With Search
This information covers the most common search issues. For information not detailed here, please feel free to email us.
Searching by Catalog or Bulletin Number
Enter the complete catalog number including dashes (i.e. 20A-B00-DXE-15FFA)
- If you do not know where to put the dashes, use the "Catalog Number" search at this link Product Configuration without any dashes (i.e. 20AB00DXE15FFA).
- The Configuration & Selection Tools area contains Product Drawings. Results are displayed after entering the complete part number.
Searching for Literature
When searching for literature, the version letter is important. In this example "1747-pp001A-en-p" the capital "A" is the version. If you search for "1747-pp001a-en-p" and the document is "1747-pp001b-en-p" you not get results. Leave out the version letter to get the latest version
- Example: 1747-pp001a-en-p >> No Results
- Better: 1747-pp001 >> Returns the latest version
Searching for Documents using LanguageEnglish is the default language for search operations. If you want to search for documents in other languages, the language selection dropdown box is in the upper right-hand section on the Literature home page. You must select the language or “All Languages” before you execute the search. How Multilingual Publications are Treated by Search Documents categorized as multilingual (type “MU`”) will be returned in search if you select multilingual. They will also be returned if you select English, Portuguese, French, Italian, German, and Spanish. All these language selections will return all multilingual documents regardless of which actual languages are in the multilingual publication.
More Help With Search
Searching by languageTo limit results to a specific language, use "Advanced Search" and select the "Language" option of your choice.
Phrase search ("")By putting double quotes around a set of words, you are telling our search to consider the exact words in that exact order without any change. Our search already uses the order and the fact that the words are together as a very strong signal and will stray from it only for a good reason, so quotes are usually unnecessary. By insisting on phrase search you might be missing good results accidentally. For example, a search for
[(with quotes) will miss the pages that refer to
ENI Configuration Utility]
Words you want to exclude (-)Attaching a minus sign immediately before a word indicates that you do not want pages that contain this word to appear in your results. The minus sign should appear immediately before the word and should be preceded with a space. For example, in the query
[, the minus sign is used as a hypen and will not be interpreted as an exclusion symbol; whereas the query
[will search for the words 'Kinetix Safe-Off' but exclude references to software. You can exclude as many words as you want by using the - sign in front of all of them, for example
Kinetix Safe-Off -software]
Kinetix -software -manual -nema]
Fill in the blanks (*)The asterisk (*), or wildcard, is a little-known feature that can be very powerful. If you include * within a query, it tells our search to try to treat the star as a placeholder for any unknown term(s) and then find the best matches. Note that the * operator works only on whole words, not parts of words.
Search exactly as is (+)Our search employs synonyms automatically, so that it finds pages that mention, for example, PV600 for the query
[(with a space). But sometimes our search helps out a little too much and gives you a synonym when you don't really want it. By attaching a + immediately before a word
(remember, don't add a space after the +), you are telling our search to match that word precisely as you typed it. Putting double quotes around the word will do the same thing.
The OR operatorOur search's default behavior is to consider all the words in a search. If you want to specifically allow either one of several words, you can use the OR operator. For example,
[will give you results about either one of these years, whereas
Company News 2008 OR 2009]
[(without the OR) will show pages that include both years on the same page. The symbol | can be substituted for OR. (The AND operator, by the way, is the default, so it is not needed.)
Company News 2008 2009]
Punctuation That Is Not Ignored
The hyphen (-)The hyphen - is sometimes used as a signal that the two words around it are very strongly connected. (Unless there is no space after the - and a space before it, in which case it is a negative sign. (See "Words you want to exclude (-)".)
The underscore symbol (_)The underscore symbol _ is not ignored when it connects two words, e.g.