Improve Your Productivity by Resolving Technical Issues Quickly and Accurately
The face of manufacturing is changing. According to Dick Csaplar of the Aberdeen Group, between 2010 and 2012, the cost of downtime increased on average, by 65%. Isn’t it time to become proactive to preventing downtime events before they occur?
Remote Support and Monitoring from Rockwell Automation can help you optimize your control system performance, improve your overall equipment effectiveness, normalize control system expertise at your plant and reduce maintenance time and costs.
TechConnectSM Support — Real-time, 8am-5pm phone support (24x7 option), comprehensive electronic support tools and software and flash firmware updates for your Allen-Bradley and Rockwell Software products
ESAFE Support — Real-time, 8am-5pm phone support, comprehensive electronic support tools and software and flash firmware updates for your Integrated Condition Monitoring (ICM) hardware and software.