Services

Network Services

Because your infrastructure matters.

Rockwell Automation Network and Security Services offer a knowledgeable team, expertly trained in both manufacturing and IT. Our converged team has the domain expertise to provide you with the appropriate services your industrial control and information networks require. Understanding how your network and security infrastructure, policies and procedures affect your plant, and the personnel who use them everyday, is our job.

No matter where you are in your control system lifecycle, our Network Specialists collaborate with you allowing you to achieve your production and business goals.

Enhanced with Cisco Systems

Rockwell Automation is a Cisco Solution Technology Integrator (STI). As a STI partner, we can provide you with a combined solution, incorporating both Rockwell Automation and Cisco Systems hardware and services. Our Network & Security Services global team of principal consultants, field consultants and field service professionals are Cisco certified. Certifications include, but are not limited to: CCENT, CCNA, CCNP, CISSP and CISM.

Virtualization

Traditionally, the operating system and its applications were tightly coupled to the hardware they were installed on. Using Virtualization from Rockwell Automation, you can break the link between operating systems and the physical hardware that applications run on. Now, you are able to utilize multiple instances of an operating system with independent applications on the same piece of hardware, in addition to having the ability to change hardware without replacing the operating system or applications.

AssessAssessments evaluate the current condition of a designed or implemented network via documentation reviews or onsite network analysis. An assessment can help to prevent or fix network issues by evaluating the network, documenting design or implementation issues and offering resolutions, as well as provide information about potential problems that could result in future unplanned downtime.

Assessments can help you determine if the network is able to meet the functional requirements you need to achieve your goals.

Available assessment levels:

  • Design Assessment
  • Onsite General Assessments
  • Onsite Comprehensive Assessment

Good network design and planning is the foundation upon which performance and reliability are built. The process starts with collaboration between you and Rockwell Automation and continues through to ensure that the network built will best meet the needs of your system.

Available plan and design options:

  • Network Design Development
  • Network Migration Development
  • Network Standards Development

Network implementation services help you to realize the benefits of manufacturing convergence by improved network efficiency, reduced operational costs and increased manufacturing productivity. Network infrastructure implementation is the foundation for a highly operational network and includes not only the media that transmits the traffic but the hardware that controls the flow of traffic and the software that sends, receives and manages the traffic. A network implementation that follows industry standards increases the opportunity of achieving the necessary performance and reliability and can negate the impacts that it can sometimes have when not implemented properly.

The implementation process consists of turnkey solutions to simple system configurations. Turnkey solutions can include working with our Partners that offer guaranteed network installation.

Available implementation options:

  • Network Installation
  • Network Configuration

A Network Audit confirms networks are installed according to governing body and/or customer standards. State-of-the-art network diagnostic tools are used to conduct installation and operational tests to validate system implementation and ensure performance is within standards outlined by TIA/EIA, ODVA, CNI or appropriate governing body. Installation testing validates the installation of new networks and prevents commissioning problems. Operational testing is an operational evaluation that tests system performance to ensure reliable communications and verify critical operating parameters. All test results and performance data are completely documented as a baseline for future reference.

Manage and Monitor Services are a group of offerings that help you maintain your network to achieve expected production and business goals. Offerings range from continuous monitoring or ad hoc diagnostic monitoring to periodic visits or emergency response. These network management offerings can help improve network uptime when you do not have the resources, tools and technical knowledge internally.

Available managing and monitoring options:

  • Remote Monitoring
  • Incident Response
  • Onsite Support