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February 2017

 

Events

Automation University

Automation University, Perth WA - BOOKED OUT
28 February - 1 March 2017
Perth Conventions & Exhibition Centre
21 Mounts Bay Road
Perth WA

Due to an overwhelming response, Registrations are now closed for this event.  Please contact Dawn Grady dgrady@ra.rockwell.com if there is a session that you were interested in or for further information regarding this event.


AusPack 2017

AusPack 2017
7-10 March 2017
Sydney Showgrounds
Sydney Olympic Park NSW

Australia's leading processing and packaging exhibition.  Visit Rockwell Automation on Stand No.73 where we will be displaying cloud-based machine analytics. Click here to Register.


Automation University

Automation University - Albury VIC
29 March 2017
Huon Hill Hotel
Cnr Reid & Havelock Streets
Wodonga  VIC

Automation University, a free event which offers you a series of practical hands-on workshops and seminar sessions focused on the latest products and software.  Anyone wishing to register their interest for this event should contact Alisha Norman anorman@ra.rockwell.com.


WIOA

WIOA (Water Industry Operators Association of Australia) - Canberra NSW
29-30 March 2017
Exhibition Park in Canberra (EPIC)
Visit Rockwell Automation  on Stand No.54

If you are someone who is working in the water industry or just has an interest in water, then this is a must attend event. Take advantage of the opportunity to view and discuss the latest advances in technical equipment and systems with suppliers and trade consultants in the water industry.

Tech Tips

Tech Tip

Rockwell Automation Product Lifecycle Status and information

Question:
•    Where can I go to find out if a product is still available for sale?
•    What is the Product Lifecycle Status of a product?
•    Where do I go to find the Product Lifecycle Status?

Answer:
The Product Lifecycle Status is publicly available from the following link:  Rockwell Automation Product Lifecycle Status

You can enter the catalog number of any product (i.e. 1785-L80B) or product line (i.e. 1771) to get its Lifecycle Status.

Case Study

Gancia Bubbly

Gancia Bubbly Acquires New Lease of Life Thanks to PlantPAx DCS
Complete modernisation of the sparkling process control plant enables F.lli Gancia to take one more step towards The Connected Enterprise. Read full story.

Blogs

Blog: Connnected Enterprise

People: A Key Factor in the Success of The Connected Enterprise
When implementing a Connected Enterprise, both managers and engineers tend to focus primarily on technology. However, successful implementation of The Connected Enterprise relies on three pillars: Technology, Processes & People... Read full Blog


Blog: Harmonics

Harmonic Distortion: Who is Affected and How to Take Action
How concerned should you be with harmonic distortion? It’s relevant for facilities across a number of industries, but there are two key factors to consider…
Read full Blog

Products

PanelView 800 terminal firmware

PanelView 800 now supports remote monitoring via VNC
Release 10.00 of Connected Component Workbench in conjunction with PanelView 800 terminal firmware 4.011 (or later) now supports remote monitoring via VNC. Find out more.


Download

Product Compatibility and Download Centre
Get help determining how different products interact, checking features and capabilities between different series of products as well as associated firmware versions. Locate product related downloads including firmware, release notes, associated software, drivers, tools and utilities.

Phone/OnSite Support

Australian Phone Support

Australian Phone Support
We have implemented improvements in our phone support and thus launched a new telephony system. The new system will enhance your experience in the following ways:

  1. Automatic Identification by your registered contact numbers. In case, you are not identified via Caller ID, enter your Authorisation number (customer BPID) to route to the appropriate group.
  2. Menu options have been simplified for better understanding and for faster connectivity.

Contact Us -

  • Australia - 1800 762 593
  • Support Timings: 7:30am to 5:30pm.